We use cookies to enhance your browsing experience and analyze site traffic. By continuing to use this website, you consent to our use of cookies.

crisp-canopy
Home About Services Contact Information on this site is advertising in nature

GDPR Compliance

Last updated: September 11, 2026

Our Commitment to Data Protection

crisp-canopy is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and outlines your rights as a data subject.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
  • Legal Obligation: When we must process data to comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms

Data Controller Information

crisp-canopy acts as the data controller for the personal information we collect. Our contact details are:

crisp-canopy
47 Kensington Gardens
London, W2 4DX
United Kingdom
Email: [email protected]

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data. We will provide this information in a commonly used electronic format.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete information we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.

Right to Restriction of Processing

You may request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with your request. We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We will inform you of any such extension within the initial one-month period.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting who can view or process personal data
  • Staff training on data protection principles
  • Incident response procedures for data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.

International Data Transfers

If we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Transfers to countries with adequacy decisions
  • Other legally recognized transfer mechanisms

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose of processing.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Changes to This Statement

We may update this GDPR compliance statement periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our GDPR compliance practices or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Kensington Gardens, London, W2 4DX, United Kingdom

crisp-canopy

Professional broadcasting solutions for the modern era of live content delivery.

Services

  • Multi-Platform Streaming
  • Low Latency Broadcasting
  • Cloud Production
  • Enterprise Solutions

Company

  • About Us
  • Contact

Legal

  • Privacy Policy
  • GDPR Compliance
  • Cookies Policy
  • Terms of Use

The services and solutions presented on this website are designed to support professional broadcasting activities. Individual results may vary based on technical infrastructure, network conditions, and specific implementation requirements. We recommend consulting with our technical team to determine the most suitable solution for your particular use case. Our systems are intended to complement professional broadcasting workflows and should not replace comprehensive technical planning and testing.

© 2026 crisp-canopy. All rights reserved.